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American Express (Amex) cards are a type of credit card, but they have some distinct features and differences compared to other credit cards issued by banks like Visa or MasterCard. Here are some key differences:

1. Issuer and Network

  • American Express: Amex is both the issuer and the network. They issue their own cards and handle the transactions on their network.
  • Credit Cards (Visa/MasterCard): These are usually issued by banks (like Chase, Bank of America, etc.) and the transactions are processed over the Visa or MasterCard network.

2. Acceptance

  • American Express: Generally, Amex cards are accepted at fewer locations compared to Visa or MasterCard. This is partly because Amex charges merchants higher fees for transactions.
  • Credit Cards (Visa/MasterCard): These cards are widely accepted almost everywhere due to lower transaction fees for merchants.

3. Rewards and Benefits

  • American Express: Amex cards are known for their premium rewards programs, especially for travel and dining. They often offer extensive benefits like travel insurance, purchase protection, and concierge services.
  • Credit Cards (Visa/MasterCard): While many Visa and MasterCard credit cards also offer rewards and benefits, they vary widely depending on the issuing bank and the specific card.

4. Fees

  • American Express: Amex cards often come with higher annual fees, but they justify these fees with extensive rewards and benefits.
  • Credit Cards (Visa/MasterCard): There are many options available, ranging from no annual fee cards to those with high fees that offer premium rewards.

5. Charge Cards vs. Credit Cards

  • American Express: Amex offers both charge cards and credit cards. Charge cards require the balance to be paid in full each month and typically have no preset spending limit. Credit cards allow you to carry a balance and pay interest on it.
  • Credit Cards (Visa/MasterCard): Generally, these are credit cards that allow you to carry a balance from month to month and charge interest on unpaid balances.

6. Customer Service

  • American Express: Amex is often praised for its high-quality customer service and cardholder support.
  • Credit Cards (Visa/MasterCard): Customer service quality varies depending on the issuing bank.

7. Business Cards

  • American Express: Amex offers a range of business credit and charge cards with benefits tailored to businesses, such as expense management tools and higher reward rates for business-related purchases.
  • Credit Cards (Visa/MasterCard): These networks also offer business cards, but the features and benefits depend on the issuing bank.

In summary, while American Express cards are a type of credit card, they have specific features, benefits, and acceptance policies that can differ significantly from other credit cards like Visa and MasterCard.